Privacy Policy
This Privacy Policy (“Policy”) explains how lpbpisowifi.online(“we,” “us,” “our”) collects, uses, shares and protects your personal data when you visit https://lpbpisowifi.online/ (“Site”) or interact with our services. We operate from 286 Blumentritt Rd, Manila, Metro Manila 1014, Philippines and can be reached at [email protected] or (02) 711 3917. By using our Site, you consent to the practices described herein. If you do not agree, please stop using our Site.
Scope & Purpose
Who This Policy Applies To
This Policy applies to all users of our Site, including visitors, customers, potential business partners and anyone who communicates with us. It also covers our offline operations when we interact with you through email, telephone or in person. The Policy is grounded in the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations (IRR), which afford individuals (data subjects) control over their personal information and require controllers and processors to respect data subject rights.
Why We Have a Privacy Policy
We provide education and support for the piso WiFi model—a pay‑per‑use internet service that allows people to access Wi‑Fi by inserting coins. To operate our services and respond to inquiries, we may need to collect certain information. This Policy explains:
What personal data we collect and why.
How we use and share your information.
Your rights as a data subject under Philippine law.
Our security and retention practices.
How to contact us regarding your data.
1. Information We Collect
We limit our data collection to what is necessary for business operations, customer service and legal compliance. We do not collect sensitive personal information (such as government IDs, biometrics, or financial account numbers). We also do not require users to create accounts or upload identification documents.
1.1 Data You Provide Voluntarily
When you interact with us, you may voluntarily provide the following information:
Contact Information: When you send us an email, complete a contact form or call our office, we collect your name, email address, phone number and any other details you choose to include. This allows us to respond to your inquiries, process partnership requests and provide support.
Business Details: If you are interested in installing piso WiFi machines or partnering with us, we may request information about your company, such as location, size and intended scale of operations.
Feedback & Testimonials: You may share experiences, suggestions or testimonials. We publish these only with your permission.
We do not request or store copies of identity documents. When you register for piso WiFi internet access via a vending machine, your coin payment and device connection are handled locally through the machine’s hardware and software. We do not capture personally identifying details beyond general usage logs.
1.2 Data Collected Automatically
Our Site uses cookies and server logs to collect certain technical data when you browse:
Device Information: IP address, browser type, operating system, referring URLs and error logs. This helps us ensure security, perform analytics and improve the website experience.
Usage Data: Pages visited, date and time of access, interaction with content and navigation patterns. We use this aggregated data to understand user interests and optimize our content.
Approximate Location: Derived from your IP address (e.g., city or region). We do not collect precise geolocation data (e.g., GPS coordinates).
Cookies are small text files that store preferences or session information. We use:
Essential Cookies: Necessary for basic functions like page navigation.
Analytics Cookies: Provide aggregated insights into site performance. These do not identify individual users.
You can control cookie preferences through your browser settings. Disabling cookies may affect site functionality.
1.3 Data from Third Parties
If you interact with us on social media (Facebook, LinkedIn, Quora or Reddit), we may receive aggregated or anonymized engagement metrics (likes, follows, shares). We do not collect personal information unless you send us a direct message or comment with your details.
2. How We Use Your Information
2.1 Providing & Improving Services
We use personal data to:
Respond to inquiries about piso WiFi machine installation, usage, troubleshooting and partnerships.
Analyze site usage to improve content and user experience.
Deliver newsletters or updates if you opt in.
Administer surveys or requests for feedback.
2.2 Legal & Regulatory Compliance
We process personal data to comply with applicable laws and regulatory requirements, including the Data Privacy Act and telecommunications regulations. If government authorities legally request information (e.g., for investigation of fraud or cybercrime), we may have to disclose certain data.
2.3 Legitimate Interests
Our use of data is grounded in legitimate interests, such as:
Protecting our systems from unauthorized access or attacks.
Managing partnerships and business opportunities.
Improving our services based on user feedback.
Ensuring our marketing activities align with user interests (we do not use targeted advertising).
We will never process your data in ways that infringe on your fundamental privacy rights.
2.4 Consent
For any use of personal data beyond what is described here, we will obtain your explicit consent.
3. How We Share Information
We do not sell or rent personal data. We share information only under limited circumstances:
Service Providers: We engage trusted third parties to provide hosting, email delivery, customer support and analytics services. These providers may access personal data solely to perform tasks on our behalf and must safeguard it.
Legal Disclosure: We may disclose personal data if required by law, court order or government request.
Business Transfers: In the event of a merger, acquisition or asset sale, data may be transferred to the new entity. We will notify users and ensure continued protection.
With Consent: We will obtain your permission before sharing personal data outside these contexts.
4. Data Subject Rights Under the Data Privacy Act
Philippine law grants you several rights concerning your personal data. As a data subject, you have reasonable control over how your information is collected, stored and processed. We respect these rights and will facilitate your requests.
4.1 Right to Be Informed
You have the right to know whether we will process your personal data and understand the purpose and scope of that processing. Before we collect data, we will tell you:
What categories of personal data we collect.
The purposes and legal basis for processing.
Possible recipients or categories of recipients.
How long we plan to retain the data.
Your data subject rights and how to exercise them.
4.2 Right of Access
You can request confirmation of whether we process your personal data and obtain a copy of the information we hold. You may also ask for details about:
The purpose of processing.
Categories and sources of data.
Recipients to whom data may be disclosed.
The period during which data will be stored.
However, your right to access may be limited if:
Information is publicly available.
Requests are repetitive, unreasonable or require disproportionate effort.
Disclosure may harm your life or safety or prejudice the rights of others.
4.3 Right to Data Portability
You may request a copy of personal data you have provided in a commonly used, electronic format and have it transmitted to another personal information controller (PIC). This right applies if the processing is based on consent or contract and is carried out by automated means. It covers data you actively provided (e.g., name, contact details) and observed data generated through your use of our services (e.g., access logs).
4.4 Right to Correct (Rectify)
If your personal data is inaccurate or outdated, you may request correction. We will respond within a reasonable period unless:
The request is manifestly unfounded, excessive or repetitive.
Rectification requires a court order or is prohibited by law.
4.5 Right to Erasure or Blocking
You may request the suspension, withdrawal, removal or destruction of your personal data when it is:
Incomplete, outdated, false or unlawfully obtained.
Used for unauthorized purposes.
No longer necessary for the purpose of collection.
Concerning personal matters not intended for public access.
We may deny requests if data is still needed for the purpose of collection, required by law, used for legitimate business purposes or needed to protect legal claims or public interests.
4.6 Right to Object
You may object to processing when it is based on your consent or our legitimate interests. For instance, you can opt out of receiving marketing communications or withdraw consent to data analysis. If you object, we will stop processing unless we demonstrate compelling legitimate grounds.
4.7 Right to File a Complaint & Seek Damages
You have the right to file a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated. You may also seek damages in court if you suffer loss or harm due to a violation of the Data Privacy Act. While our site primarily offers educational content, we take privacy seriously and will investigate any concerns promptly.
4.8 Transmissibility of Rights
Data subject rights can be assigned to legal assignees or heirs. Parents or guardians may assert rights on behalf of minors. This ensures that privacy rights remain protected even after a data subject’s incapacity or death.
5. Exercising Your Rights
To exercise any of the rights described above, please contact us at [email protected] with “Privacy Request” in the subject line and provide:
Your full name and contact information.
A description of the right you want to exercise.
Sufficient information for us to verify your identity (we may request additional details for security).
We will respond within 15 working days or the timeframe required by law. We may refuse clearly unfounded, repetitive or excessive requests, but we will provide reasons for any refusal.
6. Data Security & Protection Measures
We implement administrative, technical and physical safeguards to protect personal data against unauthorized access, loss, misuse or alteration. Our measures include:
Secure Transmission: Our Site uses HTTPS to encrypt data in transit.
Access Controls: Access to personal data is limited to authorized staff for legitimate tasks.
Server Security: We use secure hosting services and regularly update software to address vulnerabilities.
Incident Response: We have procedures to detect, respond to and report data breaches. If a breach occurs that may pose a risk to your rights or freedoms, we will notify affected individuals and the NPC in accordance with legal requirements.
While we strive to protect your information, no system can guarantee absolute security. By using our Site, you acknowledge this risk.
7. Data Retention & Disposal
We retain personal data only as long as necessary for the purposes stated in this Policy or as required by law. Generally:
Emails & Inquiries: We keep correspondence for up to one year after resolving your request, unless retention is necessary for legal or operational reasons.
Analytics Data: Aggregate usage data may be stored indefinitely for research and reporting. It does not identify individuals.
Business Records: We retain contractual and financial records for the period required by tax and regulatory laws.
When data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.
8. International Data Transfers
Our servers are located in the Philippines. However, we may use third‑party service providers located in other countries (e.g., cloud hosting providers). When we transfer personal data across borders, we ensure that adequate safeguards (contractual clauses or certifications) are in place to protect your data consistent with Philippine law and international standards. By using our Site, you consent to transferring your data to jurisdictions that may have different data protection laws.
9. Third‑Party Links & Content
Our Site may contain links to external websites—such as official government portals, telecom providers, or partner organizations. We are not responsible for the privacy practices, content or security of these sites. When you leave our Site, we encourage you to read the privacy policies of any website you visit. Similarly, if you engage with us on social media, those platforms’ privacy policies will govern your data.
10. Children’s Privacy
Our Site is intended for general audiences. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such data promptly.
11. Updates to This Privacy Policy
We may update this Policy to reflect changes in the law, our practices or services. We will update the “Effective Date” at the top of the Policy and, if the changes are material, provide notice via the Site or by email. Continued use of the Site after any updates constitutes acceptance of the revised Policy.
12. Contact Us
For questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us via:
Email: [email protected]
Mail: LPB Piso WiFi, 286 Blumentritt Rd, Manila, Metro Manila 1014, Philippines
Phone: (02) 711 3917
We are committed to protecting your privacy and responding to inquiries in a timely and transparent manner.